Support

Help with the Tama Band and the app.

Getting started

  1. 1.Register your interest. We are opening Tama to families in small groups and will email you when there is a place.
  2. 2.When your place is ready, we send you an invite link to set up your accounts.
  3. 3.Download Tama Care on the iPhone of the person wearing the band, and on yours.
  4. 4.Sign in with the SMS code sent to your phone number.
  5. 5.Pair the Tama Band on the wearer's iPhone (see below).
Download Tama Care on the App StoreAndroid coming soon

iPhone only for now.

Pairing the Tama Band

  1. 1.On the wearer's iPhone, open Tama and tap the band icon at the top of Home, or go to Settings, then Connected Devices.
  2. 2.Turn on Bluetooth if asked. Tama only uses it to find the band.
  3. 3.Put the band on, keep it close to the phone and tap Search for my band.
  4. 4.Tap the band when it appears and stay on the screen. Setup takes about 20 seconds.

Once it says “You're all set”, the phone can go anywhere. The band keeps recording and syncs when it is back in range.

Charging and syncing

Medication reminders

  1. 1.Add each medication and its times in the app.
  2. 2.The wearer gets a gentle reminder on their phone.
  3. 3.They mark it taken, or snooze or skip it.
  4. 4.You see which doses were taken, missed or skipped.

Tama shows what was marked in the app. It cannot confirm a dose was taken.

Frequently asked questions

Still need help?

Email us and we'll get back to you as soon as we can.

info@tama.care